RHC History & Mission 2017-01-09T15:53:18+00:00

About Raphael

Addressing the health concerns of our Marion County neighborhood has been the primary focus since 1994 when a group of volunteer healthcare professionals, all members of Tabernacle Presbyterian Church, came together as the Mapleton Fall Creek Christian Health Center. Free medical care was offered on Saturdays by volunteers from an exam room filled with gently used equipment in a building owned by Tabernacle Presbyterian Church at the corner of 34th Street and Central Avenue in Indianapolis, Indiana.

Without TAB’s financial and spiritual support, the health center would not have been possible. Many of the early volunteers also served as Board members whose work resulted in incorporation of the organization October 1994 and 501c3 not-for-profit status June 1995. The goal was to provide community centered, quality, affordable health care and related services in order to improve the health status of neighborhood residents and lessen sickness.

Patient demand for care continued to grow. The Indiana State Department of Health and local philanthropic individuals and organizations provided financial support that resulted in hiring full time staff. Additional rooms were outfitted with donated equipment and the search for funding to support continued growth and sustainability began. An application submitted for section 330 community health center program funding was approved, awarding federally qualified health center status June 1, 2002.

Board members voted November 2002 to amend the Articles of Incorporation to officially change the corporation name from the Mapleton Fall Creek Christian Health Center to Raphael Health Center, Inc. due to the growing number of contracts and similarity of the original health center name to other local organizations. Raphael Health Center is accredited as a Federally Qualified Health Center program grantee under 42 U.S.C. 254b, deemed Public Health Service employee under 42 U.S.C. 233 (g)-(n).

The Raphael Health Center’s mission is to provide community-based, full service health care of the highest quality with respect and dignity for all people including the underserved and uninsured within a setting that shares the love and healing of Jesus Christ. Raphael Health Center strives to provide superior health care leading to the best possible outcome for every patient. Exceed each day our patients’ high expectations for service. Advance medicine through research and the education of tomorrow’s health care leaders. Promote health and wellness in partnership with the diverse communities we serve.

Raphael Health Care’s philosophy is grounded in the beliefs of its physicians and associates established over many years of trusted service to individuals and families in the greater Indianapolis area. Through our actions, we expect to demonstrate the health care services must be accessible to patients which, in turn, requires us to offer services at convenient hours for patients, within reasonable travel time, without excessive waiting, and at a reasonable cost.

  • We will maintain a interdisciplinary clinic that provides health care services, patient education and linkage to community resources.

  • To ensure high quality care, we endeavor to engage in continuous quality improvement which will include research, strategic planning and interactive networking.

  • To ensure comprehensive care, we endeavor to foster interdisciplinary communication and service provision across the spectrum of health services.

  • To facilitate community level action, we endeavor to provide outreach services and promote health advocacy, uniting with our partners for system-level change.

  • To promote leadership development and quality educational opportunities in underserved medicine, we endeavor to provide service learning experiences to all health disciplines.

FQHC

Federally qualified health centers (FQHCs) include all organizations receiving grants under Section 330 of the Public Health Service Act (PHS). FQHCs qualify for enhanced reimbursement from Medicare and Medicaid, as well as other benefits. FQHCs must serve an underserved area or population, offer a sliding fee scale, provide comprehensive services, have an ongoing quality assurance program, and have a governing board of directors. Certain tribal organizations and FQHC Look-Alikes (an organization that meets PHS Section 330 eligibility requirements, but does not receive grant funding) also may receive special Medicare and Medicaid reimbursement.

Health centers are important safety net providers in rural areas. Of the over 22 million Americans who receive care from health centers, approximately a third are rural residents, according to America’s Health Centers.  In order Raphael Health Center to qualify for federal support as a health center, the organization must:

Establish a sliding fee discount program
Be a nonprofit or public organization
Have an ongoing quality assurance program
Offer services to all persons, regardless of the person’s ability to pay

Serve a medically underserved area or population
Provide comprehensive primary care services
Be community-based, with the majority of their governing board of directors composed of their patients

There are numerous definitions and distinctions that should be understood related to health centers, including:

Health Center Program Grantee: Health centers that receive grant funding from the Health Resources and Services Administration (HRSA) Bureau of Primary Health Care, under the Health Center Program, as authorized by Section 330 of the Public Health Service Act. Most grants are funded to serve an entire community, while others are funded to target specific populations, such as migrants, persons experiencing homelessness, and residents of public housing.

Federal Qualified Health Center (FQHC): FQHCs are outpatient clinics that qualify for specific reimbursement systems under Medicare and Medicaid. FQHCs include federally-supported health centers (both grantees and Look-Alikes) as well as certain outpatient Indian providers. Note that different rules apply to outpatient Indian providers who enroll in Medicare or Medicaid as FQHCs.

FQHC Look-Alike (FQHC LA): Look-Alikes are health centers that have been certified by the federal government as meeting all the Health Center Program requirements, but do not receive funding under the Health Center Program.

Community Health Center (CHC): A general term not defined in the Section 330 statute that is used to describe health centers, due to their community-based nature. It encompasses several types of health centers.

Health Center: is a non-specific term that does not specifically identify whether a health facility is a health center program grantee, FQHC, or an FQHC-LA.

Patient Centered Medical Home

Raphael Health Center has advanced Patient-Centered Medical Home within its Internal Medicine and Family Medicine to enhance chronic disease management and prevention. Your medical team will be invested in your care. The team always includes caregivers and the patient. Caregivers that may be included: Primary Care or Specialty Physicians, Community Based Providers, Nurse Practitioners, Physician Assistants, Medical Assistants, Registered Nurses, Care Coordinators, Pharmacists, etc.

Your doctor will lead a team — which may include nurse practitioners, registered nurses, medical assistants or other caregivers — who will get to know you well. Together, they will take responsibility for your health. They will offer consistent, coordinated care and communication, and arrange for specialty care whenever you need it.

Managing medications can be challenging. That is why a pharmacist may be part of your team. Our pharmacists are clinically trained to help people manage chronic conditions such as high blood pressure, diabetes and congestive heart failure. They will work closely with your doctor and healthcare team to help you meet your treatment goals.

Patient-Centered Medical Home is a way of saying that YOU, the patient, are the most important person in the health care system. YOU are at the center of your health care. A Medical Home is an approach to providing total health care. With your medical home, you will join a team that includes health care professional, trusted friends or family (if you wish), and most importantly – YOU! What can you do to help?

Be an active team player.

Talk with your team about your health questions. Share the success and the challenges you’ve had with health care in the past.

Tell your team about other health care professionals who care for you.

Tell your team how you feel about the care you are getting from them.

Take care of your health.

Follow the health care plan you and your team have worked out. Make sure you understand how to follow the plan.

Set goals you can reach. Once you begin to see results, you and your team can discuss adding new goals.

Talk openly with your team.

If you are having trouble sticking with your care plan, tell your team about it.

If you feel your care plan is not working, speak up. Tell your team what is not working so together you can make changes if needed.